In brief
Toto's innovative bidet toilets, known for features like heated seats and air dryers, may be damaged by typical cleaning practices, prompting the company to issue a warning about potential discoloration from toilet paper use.
Toto, the renowned Japanese toilet manufacturer, is gaining attention for its recent guidance cautioning consumers against wiping their toilet seats with toilet paper. This is due to the possibility of micro scratches forming on the surface from this common cleaning method. Despite the allure and advanced features of Toto toilets—such as heated seats, built-in music players, and automatic lid functions—maintaining the quality of their plastic resin seats is essential. A representative from Toto spoke to the Japanese newspaper Mainichi Shimbun, explaining that the choice of plastic resin is based on its durability against detergents and its potential for intricate designs. However, the company has noted that using toilet paper or a dry cloth can lead to barely noticeable scratches, which can accumulate dirt and cause discoloration over time.Toto's advice aligns with recommendations from cleaning professionals and lifestyle publications, which suggest utilizing a soft cloth dampened with water or a gentle detergent instead. Additionally, they strongly discourage the use of cleaning agents such as thinners, nylon or metal scrubbers, or any abrasive materials that could compromise the integrity of the toilet seat's surface.While Toto is investigating alternatives to enhance scratch resistance in their products, they have confirmed that there are no immediate plans to alter the materials used. The Washlet, Toto's flagship bidet toilet with features like pressure controls and air dryers, remains a popular choice among consumers, underlining Japan's reputation for innovative bathroom technology. Japanese toilets, emblematic of a culture that emphasizes hospitality and comfort, continue to attract interest from tourists and serve as a point of national pride.
